You can send us an email through our Contacta con Nosotros page. Our operators will reply you within 1 hour between 10am to 5pm (GMT+1) from Monday to Friday. 
It depends on the country where you live in! Please visit our page about Shipping Rates and select your country to discover the price and shipping method.
We offer just one type of shipping method which is by express courier and it's always tracked. From a certain amount, the shipping fee is free. Please check out our Shipping Rates page for more information.
You can pay with your Credit Card (MasterCard, Visa, American Express, Discover), Debit Cards (Es. Postepay, Paypal) or by using your Paypal account. To Italy we also offer the Cash on Delivery payment method.
To Italy, the package arrives in 24-48h from the purchase. Please always allow us at least 24h of processing time. To all European countries shipping takes around 5-7 business days to be delivered. To US and Canada, shipping takes around 5-7 business days to be delivered. 
Yes! If you need to return an item, follow all the steps written on our Return Policy page.
All our shipping methods are trackable services. We'll send you a confirmation email with the carrier of the shipping and your tracking number. It can take up to 48h to receive the tracking email.
If you didn't find the answer to your problem please Contacta con Nosotros
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